![]() In the meantime, any thoughts on what might be the issue?/Ĭonfirming I received the following message from support. I will share the results of my help request in here once I hear back. I sent an email to support with my question a couple days ago and have yet to hear back. ![]() Also sharing screenshots to give a better idea of my setup here: Monitor 2: LG 32'' UltraGear FHD 165Hz HDR10 (lg- 32GN550-B)Īttached is the log file. Monitor 1: LG 27" Class FHD IPS FreeSync Monitor (lg-27MK430H-B) What I notice is that the USB-C hub doesn't show up in the USB Device Tree (see attachment with screenshots), however, I do notice that *any* USB hub - whether it works or not - does not show up on the Device Tree.ĭevice: uGreen 9-in-1 USB-C Docking Station (SKU 90912) When I run the System Report and look at USB devices. I've followed all the troubleshooting suggestions. ![]() I have uninstalled - rebooted, and reinstalled/re-configured/rebooted again the DisplayLink 1.8.1 driver. I returned and purchased a replacement model of the uGreen (90912) dock, tried that one out and nothing changed. Then, after undocking (took my laptop to the office) and reconnecting my laptop to the USB-C dock, both monitors started to say "no signal detected". My uGreen 9-1 USB-C (90912) dock worked beautifully for one session (a couple days).
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